Query Payment Status

You can query the accuracy and status of your receipt by entering the reference number written in the Serial No field on the receipt in the field below.

Exclamation

Dear Customer,

This notice is provided to inform you about illegal betting and gambling activities and the related legal and criminal liabilities, and to protect the security of Moneymate accounts/cards.

In accordance with the relevant legislation;

  • Under Law No. 7258; operating illegal betting and gambling, acting as an intermediary for such activities, or providing any opportunity for these activities constitutes a crime.
  • In accordance with Law No. 5549 on Prevention of Laundering Proceeds of Crime; users who perform transactions on Moneymate accounts in their own name but on behalf of others may face criminal liability if they do not notify this situation in writing before the transaction.
  • Within the framework of Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions and related regulations;

If it is detected that Moneymate cards or accounts are used for money transfers to illegal betting sites, the relevant accounts and/or cards may be immediately closed or restricted from use.

All legal and criminal liability that may arise from the use of your Moneymate account or card in illegal betting transactions or allowing third parties to use them belongs to the user.

For the protection of your account and card security, we strongly request that you perform your transactions only in your own name and in accordance with the legislation.

We present this information for your attention.

Moneymate Logo Moneymate İcon Logo
  • Türkçe
  • English
Login/Sign Up
      • About Us
      • Mission & Vision
      • Our Values
      • Information Society Service
      • Fees and Limits
      • Why Us?
      • Board of Directors
      • Organization Chart
      • Regulatory Framework
      • Applicable Regulations
      • Operating License
      • Personal Data Protection Law (KVKK)
      • TÖDEB Individual Customer Arbitration Committee
      • Fraud and Deception
      • Prohibited Products
      • Contracts and Annexes
      • Information Notice
  • Wallet
  • Transfer
  • Payments
    • Contact Us
    • Agency Center
    • Frequently Asked Questions

TERMS OF USE

Corporate
  • About Us
  • Management
  • Legal Notices
Our Services
  • Wallet
  • Transfer
  • Payments
Contact Information
info@moneymate.com.tr
444 8 669
0312 979 95 50
Altay Mah. Ankara Ayaş Yolu Bulvarı Atayıldız Platinum Plaza No:212-60 Etimesgut, Ankara

Follow Us on Social Media!

Linkedin Instagram Facebook X Youtube
  • Frame Contract
  • Terms of Use
  • Privacy and Security
  • Fraud and Deception
  • KVKK
  • Spending Objection Form
  • Contact
Moneymate ©